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How to create delivery zones & rates

Learn how to create delivery zones for your map. Restrict customers from selecting areas where you do not offer delivery services.

Updated over 3 weeks ago

Step 1: Login to your account.

You can login to your account here.

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Step 2: Create the delivery zone.

Once logged in, navigate to the Zones & Rates page in the left navbar.

Click on the + Create zone button.

Look up the name of the zone in the map search bar and verify that the intended zone is highlighted in the map.

Note:

  • In the search bar, search the zone name in english to see better results.

  • You can look up names of Countries, States, Municipalities, Cities, towns, villages, etc.

Once, you have found your intended delivery zone, click Continue.

Change the name of the zone if you wish to do so (this is for internal use only), then click on Create.


Step 3: Test your delivery zones.

In your map, try selecting a location outside your delivery zones. You and your customers should see a message like this one:

The, try selecting a location within your delivery zones. You and your customers should see a success message like this one:

If you encounter any trouble while setting up your delivery zones, do not hesitate to contact us.

We'll gladly help you out with your setup!


Optional: Set a delivery rate for your zone.

If you wish to do so, you can assign a flat shipping rate to your delivery zone. By doing this, you could charge your customers delivery rates based on the location they select on the map in your website or application.

If you wish to set a delivery rate, simply turn on the toggle Do you want to set a delivery rate?

Enter the value of the rate in $ USD. (You can convert this value to your local currency in your website or application)

To learn how to apply these rates in your website or application, please read this article, to learn how to setup a callback function to do precisely that.

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